Privacy Policy

Introduction

At The Rustique Log Cabin & Black Dog Wine Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

Order Information

  • Products purchased
  • Order history
  • Payment status
  • Shipping and delivery information

Technical Information

We may automatically collect certain technical data, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage and interaction data
  • Cookie and analytics information

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide shipping updates and order notifications
  • Respond to customer service inquiries
  • Process secure payments
  • Detect and prevent fraud or unauthorized transactions
  • Improve our website, products, and customer experience
  • Comply with legal and regulatory obligations

Sharing Your Information

We value your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties when necessary, including:

  • Shipping carriers to deliver your orders
  • Secure payment processors to complete transactions
  • Service providers that help operate our website
  • Government or legal authorities when required by applicable law

All third-party providers are expected to protect your information appropriately.

Payment Security

All online payments are processed through secure third-party payment providers.

The Rustique Log Cabin & Black Dog Wine Company does not store complete credit or debit card information on its servers.

Our website uses SSL (Secure Socket Layer) encryption to help protect your personal and payment information during transmission.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Enhance your browsing experience

You may disable or manage cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Data Retention

We retain customer and order information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Meet legal, accounting, and tax obligations
  • Resolve disputes and enforce our policies

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data where permitted by law
  • Object to or restrict certain processing activities
  • Request information about how your data is used

To exercise any of these rights, please contact us using the information below.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised effective date. Continued use of our website after changes are published constitutes acceptance of the updated policy.

Contact Information

Business Name: The Rustique Log Cabin & Black Dog Wine Company

Business Address:
115 Sandy Flat Rd
Kittanning, PA 16201
United States

Phone: +1 (724) 545-7549

Email: support@therustiquelogcabin.com

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)